Refund Policy

Thank you for shopping with SHOP ABROAD. We strive to provide you with the best possible shopping experience. However, if you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

• Product Condition: We don’t provide Refund, we just exchange items. To be eligible for exchange, the item must be unused, in the same condition that you received it, and in its original packaging.
• Timeframe: You have 7 days from the date of delivery to request a refund.
• Proof of Purchase: A valid receipt or proof of purchase is required to process any exchange.

2. Exchange Process

• Request Exchange: To initiate exchange, please contact our customer service team at contact@shopabroad.com with your order number and reason for the exchange.
• Exchange Shipping: You will be responsible for paying the shipping costs for exchanging your item. Shipping costs are non-refundable.

3. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@shopabroad.com and send your item to H.NO.140, Afghana Mohalla near Kachi Chawni Jammu.

4. Contact Information

• For any questions or concerns regarding refunds, please contact us at:
  • Email: contact@shopabroad.com
  • Phone: 7006043178
  • Address: H.NO.140, Afghana Mohalla near Kachi Chawni Jammu.